Four PackagesOne Platform
Hospitality Shield is an intelligent digital hospitality compliance platform combining operational records, AI assistance, professional guidance and, where available, scheduled support at your venue.
More Than Two Venues Talk to Us
Choose Your Level of Support
Essential
A$165A$145
per venue / month on the Yearly plan, including GST · A$1,740 charged once a year · choose it at checkout
- All that is included:
- ✓Daily checklists you can edit
- ✓Temperature logs checked as entered
- ✓Corrective actions and incidents
- ✓Documents watched for expiry
- ✓Training register and library
- ✓Alerts for anything overdue
- ✓Dated record packs
- ✓Inspection records
- ✓20 employee accounts
- ✓100 GB file storage
- ✓Standard support
Advanced
A$395A$345
per venue / month on the Yearly plan, including GST · A$4,140 charged once a year
- All in Essential, plus:
- ✓Expiration date records
- ✓Recipe cards, menus and allergens
- ✓Add your own training videos
- ✓Custom Quizzes on your training videos
- ✓50 employee accounts
- ✓250 GB file storage
- ✓AI Compliance Assistant
Professional
A$895A$795
per venue / month on the Yearly plan, including GST · A$9,540 charged once a year
- All in Advanced, plus:
- ✓A dedicated Hospitality Compliance Support Officer (HCSO)
- ✓Monthly meetings, online HCSO review
- ✓Phone, email and video guidance
- ✓Referred actions signed off
- ✓Unlimited employee accounts
- ✓1000 GB file storage
- ✓AI Assistance, expanded allowance
- ✓Priority support
Guardian
A$1,495A$1,345
per venue / month on the Yearly plan, including GST · A$16,140 charged once a year
- All in Professional, plus:
- ✓Hospitality Shield Internal Compliance Audit™
- ✓Weekly compliance support visits
- ✓Monthly independent audits
- ✓Every action followed to closure
- ✓Record review and staff coaching
- ✓2000 GB file storage
- ✓AI Assistance, highest allowance
- ✓Dedicated support
(Western Australia Only)
Create an account to select a package
Sign UpWhat Changes Between Packages
| Compare packages | Essential | Advanced | Professional | Guardian |
|---|---|---|---|---|
| Compliance platform and record book | ✓ | ✓ | ✓ | ✓ |
| Daily checklists, yours to edit | ✓ | ✓ | ✓ | ✓ |
| Temperature logs checked as they are entered | ✓ | ✓ | ✓ | ✓ |
| Documents and certificates, with expiry dates watched | ✓ | ✓ | ✓ | ✓ |
| Corrective actions and incidents | ✓ | ✓ | ✓ | ✓ |
| Training videos and a training register | ✓ | ✓ | ✓ | ✓ |
| Alerts and prompts inside the app | ✓ | ✓ | ✓ | ✓ |
| A record pack over any dates you choose | ✓ | ✓ | ✓ | ✓ |
| Recipes, menus and allergen groups | ✗ | ✓ | ✓ | ✓ |
| Add your own training videos | ✗ | ✓ | ✓ | ✓ |
| Custom Quizzes on your training videos | ✗ | ✓ | ✓ | ✓ |
| Expiration date records | ✗ | ✓ | ✓ | ✓ |
| AI Assistance | ✗ | ✓ | ✓Expanded | ✓Highest |
| Your records checked for compliance | ✗ | ✗ | ✓ | ✓ |
| Phone, email and video guidance | ✗ | ✗ | ✓ | ✓ |
| HCSO | ✗ | ✗ | ✓Online | ✓In Person |
| Hospitality Shield Internal Compliance Audit™ | ✗ | ✗ | ✗ | ✓ |
| Employee accounts | 20 | 50 | Unlimited* | Unlimited* |
| File storage, for everything you upload | 100 GB | 250 GB | 1000 GB | 2000 GB |
| Support | Standard | Standard | Priority | Dedicated |
| Availability | World Wide** | World Wide** | World Wide** | Approved WA areas |
*Unlimited means we do not cap the number of accounts a venue creates. Accounts are for people who work at that venue and we may ask about unusual volumes.
**Essential, Advanced and Professional can be used anywhere in the world. The platform is set up for Australian food safety standards by default and we will work with you to reflect the regulations and codes that apply where you operate.
Hospitality Shield supplies records, guidance and, where available, scheduled support at your venue. It does not promise or guarantee regulatory compliance, which remains a matter for you and your enforcement agency. An HCSO is our representative, not a government officer and not your Food Safety Supervisor: where your state requires the business to appoint a certified Food Safety Supervisor who is reasonably available to it, that appointment stays yours to make and to keep current and nothing you buy from us discharges it.