Food safety compliance
Hospitality Shield records the food safety work a venue does each day, so the evidence an environmental health officer asks for is ready when they arrive.
30 day free trial.
Introductory offer: Essential at A$185 a month for your first three months.
- Available on theApp Store
- Available on Google Play
Your whole venue on one screen
One screen shows your compliance standing, what is still to be recorded today and anything that needs attention.One screen shows your compliance standing, what is still to be recorded today and anything that needs attention. It updates as your team logs records through the day.
Corrective actions tracked to closed
Anything that has to be put right gets an owner and a due date.Anything that has to be put right gets an owner and a due date. It stays on the list until it is done. Overdue work is kept apart from what is coming up.
Standard 3.2.2A requirements
Standard 3.2.2A of the Food Standards Code applies to food service, catering and food retail businesses across Australia. Category one and category two businesses need a certified food safety supervisor and food handlers trained for the work they do. A category one business must also keep records of key activities, such as temperature control, or show an authorised officer another way that it manages them. Records are kept for at least three months.
The category finder works out a business's category from six questions about the food it handles.
Food safety records in one platform
Each checklist and temperature check is recorded with the person who did it and the time. A reading outside a unit's range is flagged as it is entered, and the corrective action that follows has an owner and a due date until it is closed. The training register shows who has completed which video, and documents and certificates are held with their expiry dates.
When an officer asks to see records, a record pack covers whatever dates they name.
Venues and locations
The platform suits restaurants, cafes, hotels and clubs, caterers, aged care and hospital kitchens, schools and childcare centres, mine site kitchens and food retail. Each industry page sets out what applies to that kind of business.
It works online anywhere in Australia, and the Guardian plan adds an officer who reviews records online and visits venues on site in Perth.
Questions
Does every food business have to keep food safety records?
No. Under Standard 3.2.2A, a category one business keeps records of key activities or shows an authorised officer another way that it manages them. Category two businesses need a food safety supervisor and trained food handlers, and records help them show that work too.
How long do food safety records have to be kept?
At least three months from the day each record is made. Records in Hospitality Shield stay in your account for as long as your subscription is active.

