Guardian HCSO support
On the Guardian plan, a dedicated Hospitality Compliance Support Officer (HCSO) reviews your venue's records and follows each action through to closure.
30 day free trial.
Introductory offer: Essential at A$185 a month for your first three months.
- Available on theApp Store
- Available on Google Play
A week of records, read
Your team records the day as it happens. Each week your HCSO reads those records, online, or at the venue in Perth, and refers anything that needs putting right.
The Guardian rhythm
What happens, and how often, on the Guardian plan.
Each day
Your team records checks, temperatures and training in the app.
Each week
Your HCSO reviews the records, online, or on site in Perth.
Each month
The Hospitality Shield Internal Compliance Audit™.
Any time
Guidance by phone, email and video.
Online across Australia, on site in Perth
Reviews are held online for Guardian venues anywhere in Australia. In the Perth metropolitan area, your officer also comes on site.
What your HCSO reads
Checks and temperatures
Checklists and unit readings, and how any reading outside its range was closed.
Corrective actions
Each action and incident, followed until it is closed.
Training and documents
The training register and the certificates on file.
Your HCSO reads the records for the period the venue allows, from three months to five years.