Hospitality ShieldHospitality Shield

AI Compliance Assistant

A chat inside your account that answers questions about your venue's records and the food safety rules.

30 day free trial.

Introductory offer: Essential at A$185 a month for your first three months.

  • Available on theApp Store
  • Available on Google Play
Compliance Assistant

No, there's no allergen record keeping requirement in the Food Standards Code, and an allergen matrix or log is good practice but not mandated. What's actually required is answering allergen questions accurately when asked, since for unpackaged or ready to eat food, allergen information must be either displayed in connection with the food or provided to the purchaser on request. A register just makes that easier and safer to prove.

Food Standards Code

Questions about your records

Ask what is overdue, which certificates expire this month or how last week's fridge temperatures looked, and the answer comes from your own records. The assistant sees only what your own account can see.

Questions about the rules

Ask what a rule requires and the assistant explains it in plain words, naming the standard and clause it comes from. On the Guardian plan, your compliance support officer can help with anything specific to your venue.