Hospitality ShieldHospitality Shield

Partner

Our consulting program for venues that want structure: how your venue runs, how every dish is made and every machine is operated, and how new staff learn it, put in place with you and kept current.

Priced on application, quoted after a free Venue Structure Assessment.

What Partner covers

  • Kitchen flow and prep reviewed
  • Recipe cards with allergens
  • Ordering and stock rotation
  • Equipment and cleaning procedures
  • Opening and closing procedures
  • Roles and reporting lines
  • Training videos filmed on site
  • Staff trained and registered
  • Rosters and hours targets
  • Inspection walk through
  • Procedures kept current
  • A standard for your next site

Could your venue run without you?

In many venues the recipes, the closing routine and the way each machine is run are known by the owner or the head chef and are not written down. Partner is our team putting that structure in place with you, filming it in your kitchen and putting it where your team signs in.

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How the work runs

  1. 01

    Time in your venue

    We work alongside you, your chef and your managers to see how your venue runs today and what depends on you being there.

  2. 02

    Structure set out

    Roles, responsibilities, opening and closing routines and who reports to whom, written down.

  3. 03

    Procedures written

    How each piece of equipment is operated and cleaned, how food is prepared and served, and what to do when something goes wrong.

  4. 04

    Recipes standardised

    Ingredients, method, yield, plating and allergens recorded so two cooks plate a dish the same way.

  5. 05

    Training built from your own procedures

    Short videos filmed in your venue and delivered through the platform, with the register showing who has done what.

  6. 06

    Your team taken through it

    Staff trained, gaps corrected and adoption checked over time by our team.

  7. 07

    Kept current

    Procedures updated as your venue changes, with training reassigned when they do.

  8. 08

    Ready for the next venue

    A standard you can take to a second site.

Partner beside the plans

  • Essential

    The platform, run by you

    Price: A$295 per venue a month, including GST. A$185 a month for your first three months

    Where: Anywhere

  • Guardian

    The platform, with an officer reviewing your records

    Price: A$1,350 per venue a month, including GST

    Where: Online anywhere, on site in Perth

  • Partner

    Consulting on how your venue runs

    Price: Priced on application

    Where: On site in Perth, online elsewhere

AssessmentQuote

The assessment and the price

How is Partner priced?

Priced on application. Every venue is different, so the work is scoped after a free assessment and set out in a proposal.

What happens at the assessment?

A short online conversation with a chef, at no charge and with no obligation. We look at how your venue runs, from the kitchen to the team, and where it could run better.

How Partner starts

With a Venue Structure Assessment: a short online conversation with a chef, at no charge and with no obligation.

What happens next

  1. 01We look at how your venue runs.
  2. 02We find where it could run better.
  3. 03We suggest what could be put in place, with a price.
  4. 04You decide what happens next.