Essential
The whole platform, run by you. Available worldwide.
A$295 per venue a month, or A$245 a month on the yearly term. Prices include GST.
Free for 30 days to start, with a card added inside your account.
Introductory offer: A$185 a month for your first three months.
What Essential includes
- Checklists
- Temperature checks
- Corrective actions and incidents
- Documents and dates
- Recipes and menus
- Training
- Schedule
- Records and reports
- Storage
- AI Compliance Assistant
- API access and webhooks
- Your team
Essential keeps every check with the name of the person who made it, the time, any photos and its history.
Who Essential suits
- A venue that runs its own food safetyYou decide the checks and keep the records yourself.
- One or two venuesEach venue has its own subscription. For more than two, talk to us.
- A team that works from phonesEach person has their own login and records the day's checks on their phone, in the Hospitality Shield app for iPhone and Android, or in a web browser.
- A kitchen with fridges, freezers and hot holdingReadings for every unit, each checked against its own range as it is entered.
- A venue that trains its own staffVideos and quizzes for each person, and a register of who has watched what.
- A venue that runs a rosterRosters, availability and clocking in sit beside the records, in the same account.
Setting up
- 01
Create your venue account
Sign up with your venue's details.
- 02
Start the free trial
From Billing, add a card to start the trial. Until the first payment it has 10 team accounts and 10 GB of storage.
- 03
Set up your account
Add your equipment, build your checklists and invite your team. Records then build up day by day.
What Essential saves you
The day's checks
On paper
Sheets printed, filled in by hand and filed.
With Essential
Recorded as the work happens, with the name and the time.
When an officer asks
On paper
Folders gathered and pages searched.
With Essential
Any period you choose, printed or saved as one PDF.
A missed check
On paper
Noticed later, if at all.
With Essential
Shown as missed on the day it was due.
Training
On paper
Sign off sheets for each person.
With Essential
The register fills in as each person watches.
Certificates
On paper
Found when they have run out.
With Essential
Flagged on your dashboard 60 days before they expire.
Rosters
On paper
A separate spreadsheet or app.
With Essential
Rosters and clocking in, in the same account.
Trial and records
How does the free trial work?
Create an account, then start the trial from Billing by adding a card. It runs for 30 days and nothing is charged during it. When it ends, Essential continues on the monthly or yearly term you selected, and we email you a week before the first payment. There is one trial per account.
Can we keep our records in Essential instead of on paper?
Yes. No form of record is prescribed, and Essential prints or saves your records for the dates you choose.
Can I take my records with me?
Yes. Reports prints or saves your records for the dates you choose, and your Account page downloads your account's data.
Can I use Essential outside Australia?
Yes. It is set up for Australian food safety rules, and every checklist can be changed to suit the rules where you trade.
Ask about Essential
What happens next
- 01We read what you have sent us.
- 02We set the account up and are in touch with what happens next.
- 03You start the free trial from Billing inside your account, when you are ready.

